1. Do NOT use Internet Explorer!
Use Safari, Firefox, or Chrome
2. Go to: https://ebooks.cpm.org
- If your school uses Google, Microsoft, Classlink, or Clever, click the appropriate button.
- Or if you have a CPM account, enter your username and password.
- Or create an account.
![Make sure you are using the Class URL your teacher gives you! Below is what you should see.](https://media.screensteps.com/image_assets/assets/004/695/735/original/866c5baa-3c3f-4ef4-9ad3-3751836996ef.png)
3. Check to be sure you logged in correctly. (Read below.) If EVER you tried a URL that is NOT correct, your computer will 'remember' the wrong one. So, go to step 5 and clear your cache!
- Is the Caps Lock on? Your login is case sensitive. Make sure it is off!
- Be sure you did not add blank spaces at the beginning or end of the login and password.
4. iPad Users:
Go to settings. Verify that the system is updated and Safari has cookies enabled!
- Go to Settings: update system software if needed.
- Scroll down to Safari: Check to see that cookies are enabled.
![iPad Users:](https://media.screensteps.com/image_assets/assets/004/698/190/original/6d0c45be-9959-4d11-9036-25f04ef065e4.jpg)
5. Finally, if none of the above works, refresh your browser and empty your cache.
![](https://media.screensteps.com/image_assets/assets/004/696/189/original/d0434418-c516-4cb0-b82a-996814824b7f.png)
To refresh your browser window, click on the backwards arrow usually found at the right or left of your URL.
6. EMPTY SAFARI CACHE:
- Click on the Safari drop-down menu and select Preferences.
- Click on the Advanced Tab
- Select the Show Develop menu in menu bar checkbox and close the Preferences window.
![EMPTY SAFARI CACHE: Go to the top menu and click on 'Safari' and then 'Empty Cache'.](https://media.screensteps.com/image_assets/assets/004/698/067/original/b8afcb22-3cea-4f1a-b11f-23bc2de3bc85.png)
6.1. Find Develop in the top Menu Bar in Safari
- Select the Develop drop-down menu.
- Click Empty Cache.
![A popup menu will appear. Click 'Empty'.](https://media.screensteps.com/image_assets/assets/004/698/070/original/b753b0f2-4bbd-4951-87db-341bb16827a7.png)
7. EMPTY CHROME CACHE: Go to the top menu and click on 'Chrome' and then 'Clear Browsing Data'.
![EMPTY CHROME CACHE: Go to the top menu and click on 'Chrome' and then 'Clear Browsing Data'.](https://media.screensteps.com/image_assets/assets/004/698/007/original/4F9B4C67-A569-41E9-A721-61C65D47E4ED.png)
8. EMPTY FIREFOX CACHE: Go to the top menu and click on 'Firefox' and then 'Preferences'.
- In the Menu bar at the top of the screen, click Firefox and select Preferences. ...
- Select the Privacy & Security panel.
- In the Cookies and Site Data section, click Clear Data.
- Remove the check mark in front of Cookies and Site Data. ...
- With Cached Web Content check marked, click the Clear button.
![EMPTY FIREFOX CACHE: Go to the top menu and click on 'Firefox' and then 'Preferences'.](https://media.screensteps.com/image_assets/assets/004/698/142/original/4EC84FA3-E622-4A96-9662-981D9D78499C.png)