eBook Admin: Reset a User's Password

This article explains how an eBook Admin can reset any student or teacher password within their domain.  

Note: Any student or teacher can change their own password.  No teacher or student can change their username.  Contact support@cpm.org for username modifications.

Note for step 3 above: If you see an explanation mark in a yellow bubble, it means that this account is not using a password.  Therefore, the password cannot be reset. This occurs in all Google linked accounts.

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2. Once the 'Reset' is clicked, it is 'Done'.

  • The password is set to a temporary password which will be the same as the username.
  • The user is prompted to change the temporary password on the next log in to their permanent password.
  • This option to change the password for teachers is only available to eBook Admins.
  • Teachers can change student passwords when viewing their classes.